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MOVE-IN / MOVE-OUT

We're Here!'s detailed eye and perfectionist approach ensure that every nook and cranny is thoroughly cleaned. You'll be surprised at the places you didn't even know were dirty—We see them! Trust us to make your new space feel fresh, welcoming, and ready for you to settle in. When it's time to move on, our Move-Out Cleaning ensures you leave behind a spotless space, showcasing the care you've taken during your stay. Count on us for a seamless transition, because your home deserves perfection.

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WE'RE HERE! Move-In /Move-Out Checklist

BATHROOMS

  • Dusting and/or wiping of all surfaces

  • Cleaning and sanitizing of the sink

  • Bathtub, shower walls, and glass doors scrubbed

  • Cleaning and sanitizing of toilet inside and out

  • Mirrors cleaned and shined

  • Cleaning doorframes, and doors

  • Wiping of light switches and doorknobs

  • Vacuuming and steam/mopping of floors

  • Clean and shine shower faucets

  • Clean prints and smudges on all glass surfaces

KITCHENS

  • Wipe and clean kitchen cabinets (exterior)

  • Dusting and/or wiping of all surfaces

  • Washing of sinks and backsplash

  • Cleaning of appliance exteriors 

  • Wiping of small appliances outside and under

  • Clean microwave inside, outside, and under

  • Clean prints and smudges on all glass surfaces

  • Wiping of light switches and doorknobs

  • Clean behind appliances

  • Clean range hood

  • Clean and degrease stovetop and grates

  • Vacuuming and steam/mopping hard floors

  • Emptying of garbage and recycling bins

BEDROOMS

  • Dusting of all surfaces

  • Vacuuming of carpets and area rugs

  • Vacuuming and steam/mopping hard floors

  • Cleaning of closet fronts and insides

  • Clean under furniture

  • Clean prints and smudges on all glass surfaces

  • Cleaning and shining of mirrors

  • Cleaning of windowsills and window frames

  • Cleaning doorframes, and doors

  • Wiping of light switches and doorknobs

  • Emptying of garbage and recycling bins

OTHER HOME AREAS

  • Dusting of all surfaces

  • Vacuuming of carpets and area rugs

  • Vacuuming and steam/mopping hard floors

  • Cleaning of closet fronts and insides

  • Clean under furniture

  • Clean hallways and staircases​

  • Cleaning and shining of mirrors

  • Cleaning of windowsills and window frames

  • Cleaning doorframes, and doors

  • Wiping of light switches and doorknobs

  • Clean prints and smudges on all glass surfaces

  • Emptying of garbage and recycling bins

ADDITIONAL AREA & EXRAS

  • Clean Cabinet & Drawer Interiors

  • Clean Reachable Ceiling Fans (using three-step ladder)

  • Accessible Interior Windows Cleaned

  • Baseboards Cleaned

Service Exclusions

We do NOT provide the following services

Customer review badges from Google – trusted by our clients for cleaning services.

"This was my second time using ‘We’re Here!’ to clean my apartment after moving out. Sara, as always, did a fantastic and detailed job! I appreciate the professional service and seamless booking process. 'We’re Here!' truly has it all."

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– Armaan Chanana

NOT JUST CLEAN, BUT CARE.

At We're Here!, cleaning isn't just something I do—it's my way of making sure your space feels just right. I'm not about cutting corners or doing the bare minimum. Every corner gets attention. Every surface gets the love it deserves. Whether it’s your home, office, or event space, I treat it as if it were my own—because it should feel that way.

 

What I offer isn't just about cleaning, it’s about creating an experience where you feel completely taken care of. I'm here to make your life easier, to save you time, and to give you a space that you feel great about. The process is easy—quick online booking, seamless communication, and results that leave you satisfied every time.

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Serving North Vancouver, West Vancouver, and surrounding areas, I’m proud to be a trusted name in cleaning, and my goal is simple: to make sure every client feels like they made the best decision when they chose me. So, book your first cleaning today, and let me handle the rest—because you deserve it.

Before and After Scenes of Our Magical Touch

We carefully vet all our cleaning professionals.​

 

We wouldn't let just anyone in our home— and we don't expect you to either.

Your Service Professional Will Always Be:​
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          Background Checked

          Reference Checked 

          Highly-rated by other We're Here! customers

          English-speaking

          Personally Interviewed

WERE HERE! team member ready to provide top-quality cleaning with eco-friendly supplies.

WE'RE HERE!

WERE HERE! cleaning service logo – North Vancouver's trusted residential and commercial cleaners

Our Cleaning Services

  • What is your cancellation policy?
    We ask for at least 24 hours’ notice for cancellations or rescheduling. If something comes up within 24 hours of your appointment, a cancellation fee of 50% will be invoiced. First-time client deposits are forfeited if cancelling within 24 hours. No-shows or same-day cancellations without notice are invoiced for the full booking amount. We understand that things come up. We just ask for as much notice as possible so we can plan our day accordingly. Last-minute cancellations make it difficult to fill the time we’ve reserved for you. We truly appreciate your understanding.
  • How will I pay my balance?
    Full payment is due after the cleaning service is complete. You’ll receive an invoice detailing the total amount owed, which can be paid easily by e-transfer. Payment instructions will be included on the invoice for your convenience.
  • Do I need to be home during the cleaning?
    No, you don’t need to be home during the cleaning. Just let us know how to access your property, and we’ll take care of the rest. Please ensure pets are secured and provide any special instructions in advance.
  • What is your pricing structure?
    We base our pricing on the specific service you're booking and the complexity of the job. Standard Cleaning Package: Starts at $200 + GST. Typically takes up to 3 hours. If the job takes longer, additional time is billed at $65/hour. Executive Deep Cleaning Package: Starts at $265 + GST. Typically takes up to 4 hours. Additional time billed at $65/hour if needed. Move-In/Out Cleaning Package and Larger Jobs: Flat-rate pricing based on size and scope, so you know the total upfront. Add-ons or special requests not included in the package will be quoted separately and charged as additonal flat fees. We don't believe in hidden charges or surprise costs. You'll always know what to expect upfront when you choose our services.
  • How do you ensure quality?
    We take pride in delivering excellent service and follow a detailed checklist to ensure consistency on every job. At the end of your cleaning, we recommend a quick walkthrough with you so we can address any spots that may need a little extra attention right then and there. If you notice anything afterward that you feel wasn’t quite right, please don’t hesitate to reach out. While we don’t offer free re-cleans, we value your feedback and are committed to making your experience as positive as possible moving forward.
  • Do you provide the cleaning supplies and equipment?
    Yes, we bring all the necessary cleaning supplies and equipment. If you have any specific products you’d prefer us to use, just let us know and we’ll be happy to accommodate where possible. We also ask if you have a vacuum available, but if not, no worries — we can bring one along.
  • What should I do to prepare for my cleaning?
    We are committed to providing exceptional cleaning services and leaving your home in immaculate condition. To help us deliver the best results, we kindly ask that you prepare by clearing countertops, removing any clutter from floors, and putting away items that could obstruct our cleaning, such as loose papers, toys, or other objects. If we're cleaning inside cabinets or the fridge, it’s helpful (but optional) if you remove the items beforehand. This will allow us to focus on the actual cleaning! Additionally, please ensure that any sensitive materials are stored away for their safety. For us to provide the best possible service, we require the following amenities to be available: - Running water with access to it. - Electricity with functioning lightbulbs throughout the home (cleaning cannot be performed in the dark). - Air conditioning & heat for a comfortable working environment.
  • What is your rescheduling policy?
    You’re welcome to request a reschedule at any time. We kindly ask for at least 24 hours’ notice so we can do our best to accommodate your preferred time. Requests made within 24 hours may be treated as a cancellation and may be subject to our cancellation policy. All rescheduling is subject to availability.
  • Do you offer refunds?
    Our cleaning services are non-refundable once completed. That said, your satisfaction is incredibly important to us. If you feel something was missed, please reach out within 24 hours of your appointment. We truly value your feedback and will do our best to make it right.
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